Privacy policy
This policy explains how Manchester Furniture Store (“we”, “us”) collects and uses your personal information when you visit manchesterfurniturestore.co.uk or buy from us. We are the data controller for your information and we handle it in line with the UK GDPR and the Data Protection Act 2018.
Information we collect
- Information you give us: your name, delivery and billing address, email address, phone number and order details when you place an order, create an account or contact us.
- Payment information: card payments are processed securely by Shopify Payments or our other payment providers. We do not store your full card details.
- Information collected automatically: your device, browser, IP address and how you use our website, collected through cookies and similar technologies.
How we use your information
- To process, deliver and support your orders, including arranging delivery and assembly (performance of a contract).
- To answer your questions and provide customer service (performance of a contract / legitimate interests).
- To prevent fraud and keep our website secure (legitimate interests).
- To send you marketing emails or messages, only where you have agreed to receive them. You can unsubscribe at any time (consent).
- To meet our legal obligations, such as keeping tax and accounting records (legal obligation).
Who we share it with
We only share your information with trusted partners who help us run our business, such as Shopify (our e-commerce platform), payment providers, delivery and assembly partners, and email or analytics providers. They may only use it to provide services to us. We never sell your personal information.
Some of these providers, including Shopify, may process data outside the UK. Where this happens, appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations are in place.
Cookies
We use cookies to make our website work, remember your cart and preferences, and understand how visitors use the site. Where required, we will ask for your consent before setting non-essential cookies. You can change your cookie settings at any time in your browser.
How long we keep it
We keep order records for up to six years to meet tax and accounting requirements. Marketing preferences are kept until you unsubscribe. Other information is kept only as long as it is needed for the purposes above.
Your rights
You have the right to access, correct or delete your personal information, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To make a request, email us at mcrfurnitures@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).
Contact us
Manchester Furniture Store · mcrfurnitures@gmail.com · +44 7474 599274